How We Work

The service we offer is designed to help people who wish to make changes in their lives by offering them the time and space to talk.


  • We practice as designated counsellors.

  • We are qualified and appropriately trained to practice.

  • We abide by the BACP code of ethics and practice.

  • You know that the service being offered by the counsellor is counselling.


  • The counsellor shows a deep respect for you the client.

  • The client and counsellor will agree on what the relationship will set out to achieve, and how it will seek to achieve it.

Aims / Functions

  • That you feel empowered (i.e. have a greater sense of personal autonomy).

  • You have a greater sense of self understanding.

  • To enable you to live in a more satisfying and resourceful way.

  • You have a greater sense of well being.

  • That the above gains should be enduring.

The work that you do will be one to one, face to face.

At your initial session you will have the opportunity to meet your allocated counsellor. If, for whatever reason, you do not wish to work with this counsellor then you can request a different one. It is important for you to feel as comfortable as possible - the relationship between you and your counsellor is fundamental to the work that you will be doing. Please note - we now need to have payment of one session in advance due to the large number of clients who do not attend or give notice of cancellation.

There are not a set amount of sessions, as people are individual, so are their requirements in counselling. The number of sessions is discussed between you and your counsellor and the goals and outcomes you wish to make will be discussed at your first meeting.

Each session is 50 minutes, although when working with younger ages this is reduced due their developmental stage and concentration levels.

We will not give you advise on what you should be doing but we will help you find you own answers.

Our services are confidential; any limitations to this are discussed at your initial session, along with other aspects of time, cost, boundaries etc., and any questions that you might have.

Counselling is offered by appropriately qualified counsellors, please ask for your counsellors’ qualifications. All our counsellors are members of the British Association of Counsellors & Psychotherapists, (BACP).

All our therapists receive supervision; this is a form of consultative support and must therefore discuss their work with at least one other person. Supervisors are also bound by rules of confidentiality so in practice there is no likelihood of any breach of trust.